FixoraAI Solutions hereby informs users that personal data provided through the forms on the website https://fixoraai.com will be incorporated into automated processing systems managed exclusively for the provision of services and operations specific to the company.

The automated processing of data is intended to maintain the commercial relationship with the user, as well as to manage informative communications, training, support, consultancy, and any other activity linked to the services offered by FixoraAI Solutions.

Data will only be shared with third parties when strictly necessary to fulfill the aforementioned purposes.

FixoraAI Solutions implements all necessary technical and organizational measures to ensure the security, integrity, and confidentiality of personal data, in accordance with the provisions of Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD).

Users may exercise their rights of access, rectification, objection, erasure, restriction, and portability at any time by sending a request to: [email protected]. The user warrants that the data provided is truthful and undertakes to keep it updated by notifying FixoraAI Solutions of any modifications.

Purpose of Processing

Data provided through https://fixoraai.com may be used for the following purposes:

Managing the commercial, administrative, contractual, and operational obligations of FixoraAI Solutions.

Executing internal administration processes for providers, partners, and contractors.

Maintaining filing systems, platform updates, custody, and protection of corporate information.

Facilitating data transmission to third parties under contract for administrative, commercial, operational, or support purposes.

Sending promotional or informative communications via electronic means.

Attending to requests, doubts, or inquiries made through contact forms.

Users may request to opt-out of commercial communications at any time by writing to [email protected]. To fulfill these purposes, fields marked as mandatory must be completed correctly.

Data Retention

Data will be stored as long as the commercial relationship exists or until the user requests its deletion, in addition to the time necessary to meet any legal liabilities derived from the service.

Lawful Basis for Processing

The processing of personal data is based on:

The request for services or information offered by FixoraAI Solutions, the conditions of which will be communicated beforehand.

The express consent of the user, granted after reading this policy and confirmed through a clear affirmative action (e.g., checking a box).

The absence of data or incorrect data will prevent the successful management of the user's request.

Recipients

Personal data will not be transferred to third parties outside of FixoraAI Solutions, except under legal obligation. For certain services, FixoraAI Solutions utilizes hosting providers located outside the European Economic Area, currently in the United States, which is considered a secure destination for international transfers under the recognized Privacy frameworks.

Intellectual Property and Usage

Intellectual Property of https://fixoraai.com

All website content, including intellectual property, industrial property, know-how, and materials associated with the services, belongs to FixoraAI Solutions. Total or partial reproduction of said content is prohibited without prior written authorization.

Software Intellectual Property

Users must respect third-party software made available by FixoraAI Solutions. The provision of services does not grant rights over the software used, except those strictly necessary for its operation during the term of the service. Manipulating FixoraAI Solutions systems or configurations is strictly prohibited.

Prohibited Content and Activities

It is forbidden to use FixoraAI Solutions services for activities that contravene the law or infringe upon third-party rights, including:

Activities infringing upon Spanish laws or intellectual property rights.

Publication of violent, obscene, offensive, illegal, racist, or defamatory content.

Distribution of "cracks," pirated software, or content infringing third-party rights.

Collection of personal data without consent under Regulation (EU) 2016/679.

Use of the mail server for spamming.

The user is solely responsible for the content hosted and any legal actions derived therefrom.

Information Protection and Communications

Hosted Information Protection

FixoraAI Solutions performs periodic backups but cannot guarantee the recovery of data deleted by the user. Standard services do not include data recovery for user-deleted information unless a specific fee is agreed upon. Data replacement is only covered if the loss is caused by FixoraAI Solutions.

Commercial Communications (LSSI)

FixoraAI Solutions will not send promotional communications without prior authorization, except where a prior contractual relationship exists regarding similar services. Users may opt-out at any time by verifying their identity.